FAQ – Honey and Three Co.

FAQ

Are clay earrings heavy?

NO! Polymer clay is extremely lightweight that even the larger pieces will not weigh your earlobes down. You'll barely notice you're even wearing earrings!

How do I take care of my earrings?

Please be careful when handling your earrings. While I take utmost care to ensure they're sturdy, polymer clay can break with excessive force. Keep away from perfumes, oils, lotions etc. If your earrings become dirty, dip a Q-Tip in rubbing alcohol and gently wipe away the dirt. Do not use rubbing alcohol on painted components.  

How long until I receive my earrings?

I ship within 7-14 business days.  Each pair is handmade and made to order especially for you. 

Do you do custom orders?

I open up five spots for custom orders a month.  Please check the listing for availability.  This does not include bridal sets.  

How do I order earrings for my wedding/bridal party?

Please email me to get the process started. I require at least three months in advance notice to ensure I have adequate time to create your special pieces. The cost will be determined by amount of sets needed and style.  A 50% deposit is due before I can begin working on your sets or you are free to pay in full up front to receive a 15% off group discount. 

Are your earrings available for wholesale?

This is case by case.  I am very selective about wholesale and will currently only consign with local brick and mortar stores (within Ohio and western Pennsylvania).  Please EMAIL for more information.  

What is your return/exchange policy?

Due to health concerns especially with COVID, I do not accept returns or exchanges.  If you run into an issue, please email me at honeyandthreeco@gmail.com so I can resolve it the best that I can.  I want my customers to be satisfied with their purchase and are willing to discuss options on a case by case basis. 

Why haven't you responded to my DM on instagram?

I receive upwards of 30-40 messages per day and simply do not have time to get to everything.  If you need to contact me about an order, please email so you can be sure your message doesn't get lost!